Privacy Policy

Last updated: October 12, 2026

Information we use

You may use the free experience without an account. If you register, we process your username, securely hashed password and recovery-code digest, or verified email address or Google profile, for sign-in, security, purchases and credits. Username accounts can optionally bind a verified email later. Manual recovery requests store the ownership evidence you provide, review records and replies. Do not submit passwords, recovery codes or full card numbers.

Photos and creations

Uploaded photos and generated creations are used only to provide the requested generation service. Creations are private to your browser or account. Individual creations are retained for up to 24 hours. Collection drafts and uploaded references are kept for 7 days before payment; paid collections and their references are retained for 30 days from payment. Pet Photo Lab does not use them to train its own models.

For action imitation, your selected video clip is uploaded and retained privately for up to 24 hours. Selected frames and the pet photo are sent to OpenAI to write the creative direction; the selected clip, pet photo and direction are sent to Google for video generation. The original clip audio is removed. Browser-only extraction of photos from video remains local.

Service providers

We use configured AI generation providers, Stripe for payment processing, Resend for email verification and password-reset links, and Google when you choose Google sign-in. Stripe receives payment and checkout information; Pet Photo Lab does not store full card numbers. Each provider receives only the information needed to perform that service.

Usage and fraud prevention

We record limited creation, checkout, and conversion events, account identifiers, and security signals needed to operate budgets, prevent repeated free-trial abuse, diagnose failures, and improve the service. We do not sell personal information.

Control and deletion

You can sign out or delete your account from the account page. Account deletion removes account records and account-owned creations; creations already due to expire are also removed by the retention process.